Work
02 Case study

Apple

Sr. Product Designer / Design Manager Apple Dec 2013 – Mar 2017

I joined Apple on the iAd team, working on both the ad creation and delivery experience. When that team moved to iTunes, I shifted back to human interface work and became part of the effort to build Apple Music out of iTunes and Beats.

iTunes was all third-party content, so when Apple News launched, our team was the natural fit. We were already the most comfortable designing around content we didn’t control. My team handled app design and the content templates that publishers would use.

Fig 01
Apple Music

Along the way I built internal web tools that connected me with the WWDC and Evangelism teams. That led to contributing to a WWDC and helping build out the Apple Human Interface Guidelines site and supporting assets.

I grew my team to about 15 designers doing a mix of template design, content work, and human interface work, mainly focused on the Radio tab within Apple Music. I also filed patents around connecting brands to users, which came out of problems I was working on across iAd and Apple News.

Fig 02
Apple Music Radio tab

The hardest part was the pace. Exec reviews were brutal and 60-hour weeks were normal. But the work shipped to hundreds of millions of users, and the foundation my team built for Music and News is still in use today.

Fig 03
Apple Music Radio detail
Fig 04
Apple Music Radio detail
Fig 05
Apple Music Radio detail
Fig 06
Apple Music Radio detail
Fig 07
Apple Music Radio detail
Fig 08
Apple Music Radio detail
Fig 09
Apple Music Radio detail
Fig 10
Apple Music Radio detail

Tags

  • Product Design Form, flow, and function — answerable to users, not to a portfolio shot.
  • Human Interface Design Apple's term for doing the small things right. I learned the craft on the HIG team.
  • Content Design The words and the structure. Usually the thing that's actually broken.
  • Design Management Hiring, coaching, protecting the work. The team is the output.
  • Patents A few filed around connecting brands to users. A byproduct of the iAd and News work.